1. Who we are
My Business Communications Ltd (MBC), company number 9409196, is the controller for business-contact and website-enquiry information described here. Contact info@mybizcomms.co.uk or 0333 444 0556, or write to Unit 3, Acorn Business Centre, Northarbour Road, Portsmouth, PO6 3TH. Separate service agreements address customer data we handle on your instructions.
2. Information and collection
We receive names, company details, contact information and enquiry messages when you contact us. Providing services may also require service addresses, order and billing records, support correspondence and relevant technical information. Hosting and linked services may process technical connection records. Please avoid including passwords or unnecessary sensitive information in enquiries.
3. Purposes and lawful grounds
We use enquiries to respond and prepare quotations, and customer information to administer agreed services. Contractual necessity applies where the individual is party to the contract; our legitimate interests in handling business relationships apply to organisational contacts. Legal obligations may require accounting and regulatory records. Consent applies where required for optional marketing or technologies.
4. Who receives information
Relevant information may be shared with the hosting provider, communications and cloud-service suppliers, support contractors, payment and accounting providers, professional advisers or authorities where needed. The exact recipients depend on the service. Contact us for information about your account. Customer-data processing arrangements should be documented in the relevant service agreement.
5. International processing
Service providers may process information outside the UK. Applicable locations and transfer arrangements depend on the service selected. Ask MBC for the provider and safeguard details relevant to your service before supplying data.
6. Retention and security
Retention depends on the enquiry or service, statutory record-keeping duties, unresolved disputes and whether records remain necessary. We aim to limit access to people who need it and use safeguards appropriate to the information. No online service can promise absolute security.
7. Your choices and rights
Depending on the circumstances, you may request access, correction, deletion, restricted use or a portable copy of your personal information. You may object to processing based on legitimate interests and may always object to direct marketing. Where processing relies on consent, you can withdraw it. Contact info@mybizcomms.co.uk to make a request.
8. Website, cookies and external links
The website and MyBizSupport portal are hosted on our server. The contact form and sales chat collect your name, business name, contact number, email address and requirements. We send these details to our sales team when you submit an enquiry. Sales chat collects requirements and does not retrieve product information or send sales conversations to an AI provider. Unsubmitted sales conversations remain in the browser while you use the chat; messages are processed by our server to determine the next question.
Submitted enquiries are queued securely on our server and sent through our email provider. Records are retained as needed to handle your enquiry and maintain business records, subject to the retention and rights described above. We use temporary human-check records and rate limits to reduce spam. Where enabled, Cloudflare Turnstile processes technical browser and connection information for human verification. Portal sign-in uses necessary session cookies. External services have their own privacy information.
9. Complaints and updates
You can raise a privacy concern with MBC using the details above. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk. This notice should be reviewed when the website or service processing changes. Last updated: 14 November 2026.